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Is there a signature required for delivery?
Yes, a signature of an adult that is 21 years of age or older is required. If an adult with proof of age is not available to sign for the package, the package will not be delivered.
When will I receive my Tracking Number?
Once you’ve placed your order with Half Time, our carrier automatically generates a Tracking Number. This Tracking Number will be emailed to you as confirmation that your order has been received by Half Time. Once your package has been packed and delivered to our carrier, your package will begin its journey to its designated destination.
How long does it take to receive my order?
Delivery times depend on a number of factors such as where the packing is being delivered to in relation to our New York distribution center. Obviously, the further away you are from New York, the longer it will take to arrive. At this juncture, Half Time is restricting its initial shipments to about half the country.
Do you substitute product when fulfilling custom orders?
When creating a custom twelve-pack or case of beer or cider one bottle at a time, our staff will email or text you to see if you wish to substitute a beer should our inventory not be able to fulfill your entire order.
What time of the month are the Beer of the Month Clubs shipped?
Our clubs are generally shipped the third week of each month. Delays may result from holidays or delivery disruptions outside our control such as cold weather, snow storms, regional flooding, wild fires, tornadoes, hurricanes and blizzards. If you order a membership mid-month, the first shipment will be sent out at the beginning of the next month. All subsequent shipments will follow the regular shipping schedule.
How do you ship your products?
All shipments are sent by carrier and are delivered in protective packaging for safe arrival.
Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business addresses.
Can you ship outside the United States?
Unfortunately, we cannot ship outside the U.S.